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0343 658 0230

Call Centre Open: Monday - Friday: 10am - 4pm

COVID19 Information

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Terms and Conditions


Policies are sent by e mail as soon as your insurance is booked. Your policy will contain the terms and conditions relevant to the category of insurance you are purchasing and should be checked carefully to ensure you understand the policy you have booked. If you require your policy to be posted this will incurr a small extra fee to cover our costs.

Refund Guarantee

If after receiving your policy you feel that it does not suit your requirements, let us know within 14 days and we will give you a full refund of premium paid, as long as you have not travelled or made a claim.

Privacy & Data Protection

MRL Insurance Direct is registered on the Data Protection Register - registration number Z7712253. Any data we hold in our computer is security protected and we will not reveal any information to any third party other than our associated companies without your agreement. You will not receive any marketing emails from MRL Insurance without your consent. We will never collect any sensitive information about you without your explicit consent. The type of information we will collect from you includes- your name, address, phone number, email address, date of birth, credit/debit card details. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. Please see our comprehensive privacy statement.


This site has security measure in place to protect the loss, misuse and alteration of the information under our control. The personal information which we hold will be held securely in accordance with our security policy, the law and the Which? Web Trader Code. Our web site uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of all your personal information, including your credit card number. The Internet is very much a public network but at no time are any of your details transmitted in an unencrypted format. If you have any questions/comments about privacy, you should email us at info@mrlinsurance.co.uk.

If you are still worried about giving your credit card details on the Internet, you can phone us to purchase your insurance at the numbers listed under customer service.

Your Statutory Rights

Your consumers' statutory rights are not affected by our terms and conditions.


These terms and conditions will be governed by English Law unless we agree otherwise.